You have questions. We have answers.

Monday-Sunday 10:00am-6:00pm PST

Customer Support (General, Billing, Returns questions): help@laundrysauce.com or (800) 698-8246

Shipping related questions: shipping@laundrysauce.com

Privacy-related questions: privacy@laundrysauce.com 

Partnership related questions: partnerships@laundrysauce.com

Affiliates related questions: affiliates@laundrysauce.com

Do not ingest liquid laundry detergent pods.

Keep liquid laundry detergent pods out of the reach and sight of children.

Keep liquid laundry detergent pods closed and in their original container when not in use.

Do not cut or puncture liquid laundry detergent pods.

Keep liquid laundry detergent pods, when not in use, away from moisture, and avoid handling them with wet hands.

If liquid laundry detergent pods stick together, do not try to separate them.

Liquid laundry detergent pods may cause skin irritation.

Liquid laundry detergent pods may cause eye irritation.

Call the local Poison Control Center immediately (+1-800-222-1222 in the USA) if the liquid laundry detergent pod or liquid laundry detergent pod is swallowed or gets in the eyes.

In the event you are not satisfied with your purchase and would like to request either a replacement or a refund, we ask that you submit a request to help@laundrysauce.com with the following information:

You can contact Laundry Sauce at help@laundrysauce.com for all questions related to our company policies, which are listed below:

You can contact Laundry Sauce at privacy@laundrysauce.com for all CCPA-related questions. Please review our Privacy Policy for more information.

If you want to update your user account, log in to your account and go to your settings, you can delete your account there. You can also contact us at help@laundrysauce.com and we can help with your request!

Yes, we do. Please review our Cookie Policy and Privacy Policy for more information.

If you want to opt out of emails, newsletters, and other communications, log in to your account and go to your settings, you can update your communication preferences there. You can also contact us at help@laundrysauce.com and we will help you with your request!

Yes. Please review our Terms and Conditions for more information.

No. Please review our Terms and Conditions for more information.

Yes. In the event you are not satisfied with your purchase and would like to request either a replacement or a refund, we ask that you submit a request to help@laundrysauce.com with the following information:

In the event a replacement or a refund is approved, you are not required to return the product. We would rather save you the hassle and the environment.

All requests for replacements or refunds must be submitted within 30 days of the purchase date.

Please allow for 5 business days from the receipt of your request to process. Refunds may take 1-2 billing cycles to appear on your credit card statement. We will notify you by email when your return has been processed.

Right now, we are only selling within the USA. If anything changes, we will share an announcement!

In the event a replacement or a refund is approved, you are not required to return the product. We would rather save you the hassle and the environment.

Standard or Free shipping: Estimated 5-7 Days. Depending on where you are located within the US shipping may take longer (i.e. Alaska, Hawaii, Puerto Rico). Ridiculously Fast shipping: Estimated 3-5 Days. Teleported Basically shipping: Estimated 2 Days. All timelines will depend on the carrier. Unforeseen delays may occur due to weather, holidays, etc. For more information please review our Shipping Policy https://laundrysauce.com/policies/shipping-policy.

You can also contact us at help@laundrysauce.com and we can help you with your request.

We rate shop carriers to ensure the best possible service.

Presently, we exclusively sell/ship to anywhere in the United States.

For payment processing we use Stripe's payment platform, which accepts credit cards, debit cards, and mobile wallets. In more detail, we accept Amazon Pay, Apple Pay, Meta Pay, Google Pay, ShopPay, American Express, Discover, Visa, Mastercard, and Bitcoin.

Thank you for being a part of the Sauciety as a subscribing customer! To check the details of your subscription, visit Laundry Sauce, log in to your account, navigate to your account details, select “Manage Subscriptions'', and update your subscription as needed. You can also contact us at help@laundrysauce.com and we can help you with your request.

Yes, you will receive a confirmation email once your order has been placed and when your order has shipped. 

Once you receive a confirmation email that your order has shipped, you will receive a tracking number, this will allow you to look up the status of your shipment. Please note, not all carriers provide tracking information.

We are sorry to hear that you would like to cancel your subscription. With that said, you can decide to adjust the frequency of your subscription or cancel the subscription at any time. We offer the following subscription intervals: 1 month, 2 months, 3 months, 4 months, 5 months, and 6 months. To change or cancel your subscription, visit Laundry Sauce, go to your “Account Details”, select “Manage Subscriptions,” then adjust the “Subscription” interval or cancel your subscription.  You can also contact us at help@laundrysauce.com and we can help you with your request.

To view your order history, visit Laundry Sauce, click on “Account” and then go to your Order History. A list of your previous orders will be displayed there.

You can contact us at help@laundrysauce.com, provide any details and the times you are available to talk, and the Laundry Sauce Team will follow up with you to schedule a time to chat.

We get this question a lot, and it’s a great one! Your septic system is sensitive to chemicals that can disrupt the bacteria inside of it. Our Laundry Pod membrane is made from a water-soluble material called Polyvinyl Alcohol (PVA), which dissolves upon contact with water. The Detergent Pods biodegrade into mostly harmless compounds that go on to fuel the circle of life.

Great question! Laundry Sauce Liquid Laundry Detergent Pods are designed to completely dissolve during the wash cycle. If you place Liquid Laundry Detergent Pods directly into the back of the bottom of the wash drum (rather than the dispenser), then place your clothes in the wash drum, start your laundry machine and you should not encounter any of the problems generic laundry pod users report online.

Our goal is to make Laundry as mess-free and easy-to-use as possible, so we only offer our Liquid Laundry Detergent in 22mL dissolvable pods.

Great question! We are excited to share that we have Performance Laundry Fabric Softener with the same luxury fragrances that our customer’s love. Check them out here Laundry Sauce.

If you have a generic Fabric Softener, and use this alongside Laundry Sauce Liquid Laundry Detergent Pods, this may lessen the Laundry Sauce fragrance, so we recommend using unscented fabric softener or Laundry Sauce’s Performance Laundry Fabric Softener.

Our Liquid Laundry Detergent Pods can be used for most types of clothing and other items such as bed sheets, towels, and more. We do recommend reading the wash instructions for your clothing before washing your laundry with Laundry Sauce Liquid Laundry Detergent Pods because some fabrics need to be dry cleaned and/or washed by hand.

We have collaborated with the top perfumers in the world, designing luxury fragrances blended in North America with premium ingredients, no parabens, no phthalates and no GMOs. Laundry Sauce does not guarantee our formulas to be completely hypoallergenic and thus people with sensitive skin should proceed with caution. In the event Laundry Sauce does irritate your skin, we are happy to provide a full refund.

If your washing machine has an automatic detergent dispenser, skip the dispenser, place the Liquid Laundry Detergent Pod directly into the back of the bottom of the wash drum (rather than the dispenser), then place your clothes in the wash drum and start your laundry machine.

Yes, our Laundry Detergent Pods are good to use in both warm and cold water! We recommend using cold water, as it is significantly better for the environment since the cycle uses less energy to heat the water.

We do not have a cruelty-free certification. With that said, our Liquid Laundry Detergent Pods are Cruelty Free, Dye Free and Paraben Free.

No, dyes do not aid in cleaning performance, which is why we don't add dyes to our laundry products.

Typically, laundry pods range in size from 14 ml to 22 ml. Laundry Sauce offers Liquid Laundry Detergent in a 22 ml concentrated Pod to get the job done right the first time!

Our laundry products are amazing! However, we highly suggest you use laundry detergent and related laundry products that are marked as “Safe for Babies” to wash children’s clothing.

Yes! Laundry Sauce Liquid Laundry Detergent Pods can be used in all washing machines, including High-Efficiency (HE) washing machines. Liquid Laundry Detergent Pods are low sudsing, which is good for machines that use less water.

Yes, Laundry Sauce Liquid Laundry Detergent Pods will work in both types of water (Hard water / Soft water) used during a wash cycle. Please note, hard water may lessen the fragrance life.

Yes, you can use bleach with Laundry Sauce Liquid Laundry Detergent Pods. If you decide to use bleach, we recommend following the directions provided by the bleach manufacturer and using the special compartment on your washing machine marked “Bleach”, if available. Using bleach will likely lessen the fragrance life.

Yes, the dryer will likely lessen the fragrance life if you decide to use a high heat setting. We recommend using the following Dryer Settings (Low Heat or Tumble Dry), or to hang dry your laundry garments, to maximize fragrance life.

Additionally, to further maximize fragrance strength and fragrance life, we recommend utilizing our Advanced In-Wash Scent Booster and/or our Luxury Scented Dryer Sheets alongside Laundry Sauce Liquid Laundry Detergent Pods.

Fragrance life depends on a number of different factors. With that said, based on our testing, fragrance life is estimated to last 1-2 weeks on your garments.

For a Regular/Medium (6 pounds) sized load, we suggest using 1 Liquid Laundry Detergent Pod. If a washing machine is about 3/4 full of sheets/large towels, which can be considered a Large (11 pounds) sized load, or if you are using a HE (high capacity) machine, we suggest using 2 or 3 Liquid Laundry Detergent Pods.  Number of liquid laundry detergent pods depends on preferred scent strength and load size.

A Regular/Medium sized load of laundry is considered 6 pounds.

For a Regular/Medium (6 pounds) sized load, we suggest using 1 Liquid Laundry Detergent Pod. If a washing machine is about 3/4 full of sheets/large towels, which can be considered a Large (11 pounds) sized load, or if you are using a HE (high capacity) machine, we suggest using 2 or 3 Liquid Laundry Detergent Pods.  Number of liquid laundry detergent pods depends on preferred scent strength and load size.

69 Liquid Laundry Detergent Pods are in each box.

Our Luxury Fragrance is blended in the USA, our Liquid Laundry Detergent Pods are made in Canada and we package it in the USA.

Laundry Sauce Liquid Laundry Detergent Pods should be used in place of liquid laundry detergents or powder laundry detergents.

Yes, you can Fabric Softener (Fabric Conditioner) with Liquid Laundry Detergent Pods! However, if you wish to maintain the luxury scent experience of Laundry Sauce Liquid Laundry Detergent Pods, we recommend using our PERFORMANCE LAUNDRY FABRIC SOFTENER together to ensure your clothes come out smelling of luxury.

For details on our product ingredients, please review our Laundry Sauce Product Specifications page on our website (https://laundrysauce.com/pages/product-specifications).

Our Liquid Laundry Detergent Pods use a water-soluble polymer film that is a biodegradable Polyvinyl Alcohol (PVA). If the wash instructions are followed correctly, there should be no residue left after the casing’s dissolution in water.

In the event the laundry wash drum is overloaded the pod may leave a residue on fabric, to remove any pod film, gently scrub the affected clothes with a little dish soap, let them soak for a bit, and then wash them in warm water.

If you decide to use a dryer sheet with a scent different from your Laundry Sauce Liquid Laundry Detergent Pods, this may interfere with the Laundry Sauce scent. If you’d like to maintain the Laundry Sauce scent, we recommend using our Luxury Scented Laundry Dryer Sheets, which are available in all of our fragrances.

To remove any Pod film, gently scrub the affected clothes with a little dish soap, let them soak for a bit, and then wash them in warm water.

For future, here’s how we recommend using the Liquid Laundry Detergent Pods: For front-loading machines, place liquid laundry detergent Pod directly to the back of the bottom of the wash drum, not into the special compartment marked for detergent. For a regular top-loading machine, place liquid laundry Pod directly to the back of the bottom of the wash drum, to evenly distribute the detergent in the water before it hits your clothes. Add clothes and start the machine. Line dry or tumble dry on low heat setting for maximum scent strength.

Yes! We had our team conduct a performance stain test against grease and other oil-like stains, and we’re proud to say that our products performed great! Do keep in mind, however, the level of cleaning performance will depend on many factors. To get the best results every time, make sure to follow the instructions listed on the backside of the Liquid Laundry Detergent Pod packaging.

We do not utilize nut oils, but we do use alcohol in some products. For more information on our products, please review our Laundry Sauce Product Specifications page on our website (https://laundrysauce.com/pages/product-specifications).

Liquid Laundry Detergent Pods should be stored in their original containers, with the lid closed and secured when not in use. Keep Liquid Laundry Detergent Pods out of the reach and sight of children and pets. Recommended storage conditions are 77°F and 50% relative humidity. Storing the Liquid Laundry Detergent Pods in areas of high humidity can cause them to stick together or even break open. If liquid Laundry Detergent Pods stick together, do not try to separate them. Laundry Pods should always be handled with dry hands.

Laundry Sauce Liquid Laundry Detergent Pods are free from parabens, phthalates, and phosphates. Phthalates are thought to be endocrine disruptors and we are happy to say that Laundry Sauce’s Liquid Laundry Detergent Pods currently do not contain any known endocrine disrupting materials.

Many of our customer’s interchange Laundry Sauce Liquid Laundry Detergent Pod scents regularly based on household member preference, we have not reported any concerns about the scents getting mixed up in a noticeable way. Any residual fragrance in the washing machine should not impact the fragrance performance of the next wash cycle.

Laundry Sauce Liquid Laundry Detergent Pod formula is designed to biodegrade into benign compounds that go on to fuel the circle of life. We believe our Laundry Sauce Liquid Laundry Detergent Pods are greywater safe as we have not had any reported issues. If you have any further questions about the biodegradability of our products, please let us know! We would be happy to share specific details.

No, we do not recommend you boil or steam the Laundry Sauce Liquid Laundry Detergent Pods.

Yes! Our Laundry Sauce Liquid Laundry Detergent Pods and Advanced In-wash Scent Booster bundle is now available on Amazon.

Sabine, our Principal Perfumer and Scent Artist behind Laundry Sauce, has created 5 signature fragrances: Australian Sandalwood, Egyptian Rose, French Saffron, Indonesian Patchouli and Siberian Pine. We also have a number of amazing fragrances in development right now! Sign up for SMS and email for our latest product releases.

We do not have plans to release merchandise at this time. With that said, if you have any exciting merchandise ideas, we would love to hear them! We would be glad to provide your ideas back to the management team!

Our Liquid Laundry Pods are roughly a $1/load, which is a premium price compared to the generic laundry detergent brands. Why? Our Secret Sauce is a collaboration of genius with the world’s top perfumers and the product of countless hours of research and development. By collaborating with the world’s top perfumers, we formulated sophisticated fragrances designed with responsibly-sourced ingredients, leaving your fabrics smelling next level. We didn’t stop there, each oversized 22mL laundry pod is highly concentrated, with 4x more cleaning power than traditional liquid laundry detergents, enriched with bio-enzymes, tackling the toughest stains and reviving fabrics. Additionally, our packaging is produced from 40% post consumer recycled cardboard paper. No plastic jug. Please recycle!

Choosing to 'sauce' your laundry isn't just a laundry day decision. It's a lifestyle choice. It's about choosing to break away from the boring, and daring to live like a legend. When you join the Sauciety, you’re not just joining a laundry brand, you’re joining a community of driven, passionate people that want to win at life and smell amazing doing it.

Great question! We recommend using 1 Liquid Laundry Detergent Pod for Regular/Medium (6 pounds) sized loads, 2 Liquid Laundry Detergent Pods for large (11 pounds) sized loads or high capacity machines. Additionally, you may want to use 2 Liquid Laundry Detergent Pods regardless of load size to ensure previous detergent scents do not interfere with your chosen Laundry Sauce scent. Number of Pods depends on preferred scent strength and load size.

The right number of Liquid Laundry Detergent Pods to use for each load depends on the preferred scent strength, load size and the type of laundry machine that is being used. We recommend using 1 Liquid Laundry Detergent Pod for Regular/Medium (6 pounds) sized loads, 2 Liquid Laundry Detergent Pods for large (11 pounds) sized loads or high capacity machines.

Typically, if a washing machine is about ½ full of clothes/thin towels, which can be considered a Regular/Medium (6 pounds) sized load, we suggest using 1 Liquid Laundry Detergent Pod. If a washing machine is about 3/4 full of sheets/large towels, which can be considered a Large (11 pounds) sized load, or if you are using a HE (high capacity) machine, we suggest using 2 or 3 Liquid Laundry Detergent Pods.

We do not currently have any development plans to eliminate microplastics (i.e. PVOH) from our Liquid Laundry Detergent Pods as this is essential to creating a mess-free and easy-to-use laundry detergent experience. With that said, PVOH used in Liquid Laundry Detergent Pods is biodegradable, this means that this material won't harm the environment, keeping everything clean and safe for us all. For further information about this topic, we recommend a great journal article published last year: https://www.degruyter.com/document/doi/10.1515/tsd-2020-2326/html?lang=en.

Yes, our Luxury Scented Dryer Sheets were developed with quaternary amines, which help reduce static and de-wrinkle fabrics.

Great question! It is true that Dryer Sheets do leave a small amount of active material behind on fabrics to help reduce static and de-wrinkle. The amount will vary depending on the garment (i.e. cotton, cotton/poly blend, synthetics, etc.).

If you don’t love the idea of Dryer Sheets leaving a small amount of active material behind on your fabrics, our 100% New Zealand Wool Dryer Balls are a great alternative for helping to de-wrinkle fabrics and decrease drying time without leaving any active material on your clothes.

We have only tested Laundry Sauce’s Liquid Laundry Detergent Pods using North American-designed Laundry Machines. However, if the wash cycle instructions are followed properly and there are adequate water levels throughout the wash cycle, we feel confident that there will be no issues using Laundry Sauce Liquid Laundry Detergent Pods with Miele’s washing machines.

Our Liquid Laundry Detergent Pods perform very well at removing tough stains! We designed our Liquid Laundry Detergent Pod formula with a proprietary mix of polymers and enzymes specifically designed to remove stains like blood or particulate soils (feces).

The non-woven polyester substrate in dryer sheets, which is a synthetic fiber derived from carbon-intensive feedstock, does pose an environmental challenge, sometimes taking years to decompose in landfills. In the meantime, we are offsetting this environmental impact through our packaging, which is made from 40% post-consumer white fibers and virgin white kraft fibers with no chlorine additive used in the manufacturing process. We will remain committed to finding a balance between performance and environmental impact.

As an alternative, our 100% New Zealand Wool Dryer Balls are a great environmentally-conscious alternative for helping to de-wrinkle fabrics and decrease drying time!

Our Advanced In-wash Scent Boosters are for those bold individuals that want to control their destiny with our sophisticated high-end fragrances. The more Advanced In-Wash Scent Booster used, the stronger the scent strength will be. For Regular/Medium (6 pounds) sized loads, we recommend something in the range of 30-50 grams, which is around 1/4 cup of product.

We offer subscriptions at intervals of every 2 months up to every 6 months. In the event you decide to make life a little easier and set up a subscription, you can always decide at any time to adjust the frequency of your orders or cancel the subscription. To do so, visit laundrysauce.com and log in to your account. Go to your account details and select “Manage Subscriptions,” then adjust the “Subscription.” You can also contact us at help@laundrysauce.com and we will help you with your request!

Access your account settings and you’ll be able to update your preferences there. You can also contact us at help@laundrysauce.com and we will help you with your request!

We offer a 100% Satisfaction Guarantee! Returns are on a case by case basis. In the event a return is required, the Laundry Sauce Team will provide detailed instructions on how to ship product(s) back to Laundry Sauce. For more detailed information on our Return / Refund policy, please review (https://laundrysauce.com/policies/refund-policy). Please let us know if you have any additional questions! Contact help@laundrysauce.com if you don't love our products and we will assist you with any replacements or refunds!